What shipping method do you offer and how long does it take?
A: At this time, We deliver orders worldwide,and most orders (except the custom handmade costumes and pre-sale products) will be shipped in three business days，but it normally takes 10-15 days for most costumes to finish the production.
We offer delivery options of Free Shipping (Shipping Times of 11-22 Business Days), Standard Shipping (Shipping Times of 7-10 Business Days at your own expense), and Express Shipping (Shipping Times of 2-6 Business Days at your own expense).
If you want to upgrade your shipment to use FedEx at your own expense which usually takes 2-5 business days* or 5-7 business days* to the US, Canada, and most European countries，please add this service by clicking here.
There can also be potential delays due to flight cancellation and customs clearance which are out of our control，but we will responsible for items lost or damaged in the post. If this happens, please be sure to contact us by email(info@xcoser.com) within a week to explain the situation, and our staff will reply and solve the problem ASAP；If contacted after the deadline, it will be difficult to get a full refund of the after-sales service.
Shipment:
Once our shipping operator got the costumes, they will go to the internet to check the customers' shipping address and then fill in the shipping list carefully. After all of the shipping processes accomplished, we will call the International Air Service Cooperation to take the goods for delivery. It's may be relatively time-consuming as the long distance and many customs inspections, but as our shipping method is air transportation so it's save the shipping time to a large extent. Usually, the whole shipping time is 7 to 15 days if there is no problem on it, but the specific shipping time may vary from country to country.
Orders Arrangement (3 days) + Tailoring (7-10 days) + Checkout (0.5day) + Shipment (7-15days) = Get Your Costumes (18 -28 days), the date may be delay on Holiday, such as Halloween and Christmas.
So what you need to do is just select the style you love in our site and place an order, then you can just wait for the fancy surprise costume we made for you.
